The expert

Expert Relativity: Identify the Expert Just Ahead

Experts are often viewed as individuals with a vast storehouse of knowledge beyond the normal participants in a domain. In reality, the expert may have just enough additional knowledge beyond those they interface with to propel their team to success. This research explores the accumulation of knowledge and prior skill set necessary to successfully participate in a business simulation emulating ...

DDES: Dyeing diagnostic expert system for the textile coloration

Expert Judgement and Expert Disagreement

As Hammond has argued, traditional explanations for disagreement among experts (incompetence, venality, and ideology) are inadequate. The character and fallibilities of the human judgement process itself lead to persistent disagreements even among competent, honest, and disinterested experts. Social Judgement Theory provides powerful methods for analysing such judgementally based disagreements ...

The SIGNAL Expert System

The SIGNAL insurance companies have developed an expert system for the support of its customer sales service. It was introduced at the end of 1993 and is currently used by approximately 500 customer service representatives. It involves a counseling system, which enables customer sales personnel to produce high-quality benefit analyses at the point of sale. It is not only an information system f...

Playing the Expert Game

My brother Jonathan used to wash dishes at a country club in the Seattle area. I remember him explaining the rhythms and efficiencies of his sinks, optimal cleaning techniques, and how social status among kitchen workers affects quality of service. A little later, he worked at a Borders bookstore, ran the self-help section, which stocked a book he himself wrote, and came up with an idea to use ...